Very pleased indeed with order – have recommended you to my son for his firewood order, and will be ordering from you again when current supply runs out!
Just to let you know I was very happy with the service you provided for my recent order and delivery of wood pellets . The order was delivered on time and the driver was very courteous.
Thank you .
Excellent very quick service, fantastic logs.
Just to let you know how pleased I am with my delivery.
Van driver was great and concerned about where he was leaving the wood. If it was too far from my wood store.
We are always very satisfied with the service we receive from you.
Very happy with our order, logs are great, delivery earlier than expected with an obliging delivery driver. Thank you.
Great service, can always count on quality logs and very helpful and obliging delivery driver. Very, very pleased.
Prompt and efficient delivery, thank you.
Thank you for the speedy delivery of my logs, and to the driver who stacked them neatly in the garage for me. Excellent service
All fine thank you.
I will drop the pallet in sometime
Hello Cornish Firewood , cor that silver birch doesn’t half burn well – my living rooms never felt warmer and it is a joy to behold. I think I might call in again in the next couple of days and grab some of that ash, just to mix it up a bit. Top customer service too – thanks for the help and advice concerning the most suitable wood to use. I am indeed a happy customer. Cheers – Joe Shaw.
Well, not much I can say! Ordered in the morning and delivered in the afternoon. Brilliant. The logs were as I remembered. I must say I do like the way they are split. It means if the fire is a bit low, I can use the much smaller ones which are ideal to get it going. Expensive, but the quality cannot be faulted.
Grace E.M. Mold
Thank you, the wood is excellent I would also like to thank you for moving our delivery day to an earlier date as we were running low on wood and was especially impressed given the snowy conditions. 👍. Will certainly order again.
Thank you for my order which i am pleased with.
I particularly liked the fact that it well stacked and on two pallets, rather than one huge pallet that’s always difficult to unload and invariably falling apart.
Excellent delivery service!
I am so pleased with the wood, it burns really well, I will definitely be coming back when I need some more.
All good, as ever, be back for more soon. Many thanks
Delighted with order, it burns so clean and gives out the best heat we have ever had, will definitely be back for more. Many thanks for your friendly service and advice. Best regards Greg.
Very satisfied and will certainly order again.
Thank you for our wood.
The bags were a perfect mix of small and thicker. Much prefer it that way than all small.
Office as friendly as ever, thanks
Until next time
Thank you – all delivered promptly & stacked against my garage wall for me – perfect.
Lovely wood – tremendous heat
Once again excellent service and nice wood. Unlike some I’ve tried your logs burn well which is of course what you say in your website.
Dr S Howarth.
Pleased with order. It was lashing down with rain when delivered and the guy help me with the bags into the garden, which having a bad back I appreciated.
Great and thanks for the pens, that was a real bonus!
We were pleased to have the call to advise that a stock of pellets was available, and be given the option to take a delivery.
The order and delivery were handled seamlessly.
Not so happy with the cost though!!
Thank you so much for a lovely delivery man who was really helpful. Lots of wonderfully dry wood now happily burning in our fire keeping us snug and warm. We will definitely be using you guys again (although hopefully not until next year!)
Great logs, as always!
Very much needed in this weather.
Order delivered 3 hours earlier than earliest given time, so lucky I was in. Driver was friendly and helpful and placed pallet where required.
Wood is burning well but haven’t tried the kindling or fire lighters as yet.
I expect that we will be doing business again.
Dear Cornish Fire Wood
We are so grateful for the pellets! Then the snow came in! Your delivery driver was brilliant – arrived at 8.40 pm … well above and beyond the call of duty!
Delivery was brilliant, as always and wood burning really well.
Kiln dried birch burning nicely thank you. Easy and quick collection.
Only question is whether you can re-use the nets if I save them ?
Thanks for supplying the kiln dried ash firewood.
From a customer viewpoint, the product is far more useful in the polythene bags as compared with the nets. The firewood stays dry when stored outside and there is a lot less mess when the packaging is removed.
The ash timber is burning well and the warmth indoors contrasts perfectly with the snow outside. A very seasonal picture!
Great very happy thanks.
Perfect, best quality wood we can get and am just sat by a roaring fire looking at the snow!
As usual no problem with the normal help from your driver.
Keep it up.
Many thanks for delivering our order quite late on a Thursday evening. I understand your driver still had a couple of deliveries to make. Much obliged.
Wood is excellent quality, easy to light and burns well.
I shall continue to get my firewood from Cornish Firewood.
Great wood with friendly and helpful delivery chap.
Many thanks for superb service. Dropped in personally for advice, as have been open fire people prior to this ( was a confused log burner owner) . Not anymore.Ladies in the office, efficient helpful and knew their job. Phoned first and appreciated the way I was dealt with, even though it was just before going home time.
Needless to say we have a perfect burn going on. Look forward to the glow of the burner in the evening. With thanks again. Gail Anselmi
Dear Cornish Firewood,
Please accept our sincere apologies for not replying sooner.
This is just to tell you how delighted we still are with the wood you delivered to us last December. We’re sitting nice and cosy in front of the woodburner as I type this.
The wood was delivered when we expected it and, even better, was placed exactly where we wanted it, even though we were not here at the time.
The quality of the logs is excellent and we are amazed too at how little ash is produced as it burns so efficiently.
When we need more wood later in the year, we will certainly be ordering from you again.
Many thanks again,
John and Chris Bailey
As usual very efficient and does not disappoint.
My order was ok and the delivery driver kindly put the logs in my woodstore for my wife.
Delivery guy was brilliant as ever.
Arrived on time all good
Great service. The kiln dried Ash logs burn beautifully in my wood burning stove. The wood burner bundle I had before Christmas was also excellent value. I’m pleased that the wood is locally sourced.
All fine, thankyou. The wood is burning well and I was impressed by the fuss-free delivery service. Despite the terrible weather, your delivery man was polite and helpful.
Very good, quick and easy delivery. Great birch firewood. Burns very well in our stove. Many thanks.
Wood arrived as arranged and it’s burning well, so thank you!
Reflections on my experience as a first-time customer:
Good ordering procedure
Good delivery by Ricky
The product is fine, and I like the range from small to large logs
It would be good to have heard that the delivery was going to be late (i.e. at nightfall)
I’d like to be able to recycle the nets and will gladly send or drop them in if you’ll take them back
Thank you for the opportunity to comment and I’d like to buy from you again
With best wishes,
Thanks Cornish Firewood – we came back to you for kiln dried logs for our woodburner as the last lot was such good quality. Our internet order was straightforward, delivery was prompt and your driver stacked the bags of logs in our garage just as we wanted. Happy to recommend your service and product!
So pleased with the hardwood logs again. Jason was very helpful and suggested I change from softwood to hardwood. A slightly higher cost admittedly, but what a difference! Last longer, and feel hotter. Also I found the size of log consistent – with the softwood I’d have to chop some down to size. Service is always excellent – the delivery guy’s polite and efficient, and ordering simple. (Nice lady on the phone)!
Delighted with everything-would never go anywhere else
Very pleased with quality of logs and how they were delivered.
I like the way that they are in sealed plastic bags so that when taken into the house there isn’t a trail of wood to follow me.
Logs first class and burned well in wood burner. Driver very helpful in stacking bags where I asked.
Will certainly use Cornish firewood again and recommend to friends.
The delivery was efficient and very easy. The wood is excellent. I am very pleased with your service and constant up to date communication prior to delivery. This attention to detail and personal approach will definitely win people over!
Thank you for your excellent fast efficient service.
The driver was really helpful.
The wood is burning beautifully
I was very pleased with my order and your driver put the pallet of logs just where I wanted. It was convenient to have the logs netted separately as I was able to bring in a few nets to my garage to ensure that I had dry logs whatever the weather outside. Your product and service are first class.
I now have enough logs to see us through to Spring but will certainly use your company next year.
Delivery on time, no hassle.
Will order again and would recommend to others.
You were recommended to us.
I counted up my remaining bags of logs previously supplied by yourselves and wanted to be sure I had stock into the New Year. Your prompt free delivery of 20 bags has put my mind at ease.
We have no central heating just the log burner so your dry ready to burn logs are perfect for me.
This was our first order from your company and are absolutely delighted. The driver arrived in the dark and the rain and could easily have dropped the crate on the pavement but made the effort to reverse into the drive so that he could unload the crate straight into the garage and the dry.
The quality of the wood from top to bottom of the crate was excellent.
Would not hesitate to order again.
I’m yet again delighted with the service, and great, continuing quality, year after year. Keep it up guys, it’s nice to know you can be relied on. Thanks.
Thank you SO much for the kindling, a nice surprise when I got home.
My son has given me a load of wood and have some of yours left so am ok for a while but will definitely be in touch in the future.
Great customer service
I made my first purchase from you a few weeks ago, and I have to say it was a joy to receive logs that were dry and ready for my wood burner and not soaking wet like some others I have bought in the past from other companies.
Also nothing was to much trouble for the man who delivered them, very friendly and helpful. I won’t buy my logs anywhere else now.
The wood was very good and has been used this weekend. We appreciate the effort that has put in here and we thank you for that.
I had already purchased logs from Cornish Firewood for our open fire but now we need kiln dried so I contacted them and they have popped over and swapped all our bags of logs for kiln dried without any hassle at all.
All in all I really have experienced a great service.
Thanks for delivery, thanks to nick for leaving all wood piled neatly.. remembering to close shed door and gate. excellent service, enjoy your weekend 🙂 thanks
We recently had a delivery of your kiln dried firewood and were delighted with the service and quality of the wood.
I have been so happy with service & quality – I would NOT trust any other source now, having discovered the supply.