Cornwall Wood Bank scheme

Last year Cornish Firewood launched the Cornwall Wood Bank Scheme, a community enterprise created to help address the issues of fuel poverty in Cornwall.

Similar to a food bank the wood bank offers a lifeline to those who are unable to heat their homes and have to choose between heating and eating. Keeping yourself and your family warm is a basic requirement, however, one which many take for granted. We find even those families where one parent or householder works, the cost of living versus the average wage in this region means there is often a gap between income and expenditure. This was previously filled either by a Government benefit that has now changed or been removed. Causing debt, misery and ill health to many, especially those already unwell, the very young and the elderly.

The wood bank cannot nor does it attempt to solve all the social issues behind this fuel poverty, rather to ease people’s lives and help bridge the gap for what could be a temporary situation or circumstance. What is alarming however is increasingly this is not a temporary situation and the gap between income and expenditure continues to widen. Food and wood banks should be seen as a temporary short term solution. Providing some comfort at difficult times.

Until our economy improves and stabilises if it can do so, the distribution of wealth is one way to help those most in need. Food and wood banks work in this way. Those that can afford a little extra every order can donate to the wood bank one bag of logs. This builds as more lovely customers add to it and Cornish Firewood then double the amount donated and provide free delivery to those in need.

So how do we determine who has the greatest need?

This part is tricky and we work with community partners such as local charities, Cornwall Council, Shelter, local food banks and Age Concern to name a few where clients are referred to us. Otherwise anyone can apply to receive help from the wood bank. We do not simply help those in receipt of benefits as usually these families and households can afford what they need and often it’s those that work but not enough hours or those on zero hours contracts that most need help. We also have referrals from concerned parishioners or neighbours who know of someone living close to them that need our help.

Criteria are as follows:

  1. Must prove low income does not meet household budget outgoings – personal debts are not included in this.
  2. Must have facility to safely burn wood fuel – burner, Rayburn, boiler or open fire.
  3. Demonstrate cannot afford to use fossil fuel heating such as gas, electric or oil. Please state if wood fuel is only source of heating.
  4. Must be living in the postcode areas covered by the scheme East Cornwall to Lands Ends
  5. Proof of income and expenditure will be required.

The process is simple, we ask for evidence of financials but only the basics not a comprehensive breakdown and will never ask to see bank statements. Data supplied will be held on file to evidence we have supported the right households. You are protected by UK Data Protection laws. Decisions on applications received will take 48 hours and once we commit to support we do so for the duration of the winter season or until your situation improves.

Captain FirewoodIf you would like to apply or donate, call us for more information 01209 899301 and ask for the Wood Bank or email This email address is being protected from spambots. You need JavaScript enabled to view it. with your details.

We would like to thank our amazingly generous customers who last year enabled us to support 20 households keep warm and offered comfort to those who very much needed our help. This may seem like a small number but this was the first year of the scheme and a fairly wet mild winter, importantly we may have saved a life as so many elderly people lose their lives due to being cold.

We feel proud to have launched this scheme and encourage donations from customers, clients, colleagues other businesses and firewood suppliers. The need is still there and already this season we have received applications from previous users and new. We also have our company mascot: Captain Firewood who will be coming to the rescue this winter to those households struggling to heat their homes. Look out for him he could visit your village next.

The Cornwall Wood Bank Scheme – spreading warmth throughout Cornwall. 


  • Woods great clients at Goonglaze happy with their wood too, thanks

    - Jackie from Newquay

  • All in all I really have experienced a great service.

    - Sonya from Newlyn

  • Excellent Service, Superb quality Ash & kiln dried hardwoods

    Barbara from Feock

  • I'm yet again delighted with the service, and great, continuing quality, year after year. Keep it up guys, it's nice to know you can be relied on. Thanks

    Dave from Falmouth

  • Thanks for delivery, thanks to nick for leaving all wood piled neatly.. remembering to close shed door and gate.

    - Ruth from Perranporth

  • I have to say it was a joy to receive logs that were dry and ready for use in our wood burner. Nothing was too much trouble for the man who delivered them, very friendly and helpful.
    I won’t buy my logs anywhere else now.

    - Phil from Newquay

  • We recently had a delivery of your kiln dried firewood and were delighted with the service and quality of the wood

    - Karen from Truro

  • The wood was very good and has been used this weekend. We appreciate the effort that has been put in here and we thank you for that

    Dave from Helston

  • I have been so happy with service & quality - I would NOT trust any other source now, having discovered the supply

    - Ruth (Online)

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Visit Cornish Firewood


Find us just off the A30 @

Unit 1a, Wheal Concord, Skinners

Bottom, Blackwater, Redruth TR16 5DZ

Tel: 01209 899301